Frequently Asked Questions

Do I need an appointment? 
To better serve you we prefer you have an appointment. Our doctor's hours are by appointment only so if you don't have an appointment we can't promise a veterinarian will be here to examine your pet. Appointments can usually be made same-day.

Do I need a leash/carrier for my pet when I bring them to the vet? 
To make sure there are no aggressive encounters between patients in the waiting room we require your dog/cat be leashed/crated while being brought into our clinic. This also helps keep your pet safe while out of the house.

Do I need to use heartworm prevention year round? 
Yes, mosquitos, which are the carrier of heartworms, only need 40 degree weather to hatch. Since the weather can change so drastically in our area, our pets need to be protected no matter the time of year. Heartworms grow to be 12" long and fill the heart. 

How do I transition my pet to a new food? 
Switching your pet's food too fast can cause G.I. upset including diarrhea and vomiting. To avoid this, you should gradually mix the new food into the old food over the course of 7 days.

Do you take payment plans? 
We accept Care Credit. You can be preapproved before your appointment by visiting www.carecredit.com or by calling 1-800-365-8295.

Can my pet still get heartworms if he is not an outside dog and/or only goes outside to use the bathroom? 
Yes, mosquitos are the carrier of heartworms and since mosquitos can come into your home, your pet is still at risk.